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Diablo IV Locking Up on Loading/Title Screen on PC

Updated: 6 months ago
Article ID: 338753

Common Problems

  • I see the blizzard logo, then the game crashes
  • My game locks up on the intro cinematic
  • When I reach the login load screen, the game stops responding

We have received reports of players on high speed NVMe drives having issues loading the game. This is not working as intended and is currently being investigated. If you have another, slower hard drive, please try reinstalling the game to that hard drive as a work around.

If this does not help, please try the crash troubleshooting in this link.