Common Problems
- I can't make purchases in Diablo IV. I'm getting error 332004
- I can't buy anything from the D4 shop
This error occurs when the game cannot connect to the shops servers. Follow all the steps below to help with the connection error.
- Reset your network devices to make sure your router hasn't become flooded with data.
- If you're using a wireless connection, optimize your internet connection to rule out a connection issue.
- Check your network configuration to find any issues with your firewall, router, or port settings.
If none of these help, you can also run your console's built-in connection test to diagnose the issue (PlayStation 4) (Xbox One).
Tried everything here?
If the previous troubleshooting steps didn't resolve the problem, you can ask the Blizzard player community for help on the tech support forums (if available) or other community gaming sites. Local computer or network technicians may also be able to help if you've exhausted all other resources.
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