Unable to Claim Microsoft Rewards Code
Updated: 2 months ago
Article ID: 340811
Common Problems
- I'm getting an error when claiming my Xbox rewards code.
- My Microsoft rewards code isn't working.
- I just claimed my code on Microsoft but can't redeem it.
Once you generate a key on the Microsoft Rewards website, you should claim this code in your Battle.net Account Settings, under the section Redeem a Code.
If you still need help, contact us and include the code in your ticket to help us with our investigation.
Note: Some codes expire if not claimed. Customer Support are unable to assist with expired codes.
Please log in to submit feedback.
Great! Help us improve. Please rate the following from a scale of 1 to 5 stars:
Thanks for your feedback!