Common Problems
This error occurs when our servers aren't able to communicate properly with your game client. To resolve the error, try the following:
-
Restart the Battle.net desktop app to clear any stalled Agent processes.
-
Resolve connection issues by following the steps on our support article.
Tried everything here?
If you have tried these steps and still require assistance, please visit our Technical Support Forums.
Please log in to submit feedback.
Did you find this article helpful?
Great! Help us improve. Please rate the following from a scale of 1 to 5 stars:
Sorry to hear that! We'd like to know what's wrong. Please check any which apply:
Thanks for your feedback!