Cannot Purchase Diablo IV Or An Expansion - Receiving Eligibility Error
Common Problems
- I'm getting an error when I try to make a purchase for Diablo IV expansion: "Sorry, you’re not eligible to purchase Diablo® IV: Vessel of Hatred."
- I'm trying to buy Vessel of Hatred but I'm getting a message that I'm not eligible
You can receive this error when trying to make Diablo IV related purchases in the following situations:
- You are attempting to purchase the Expansion Bundle on an account that already has Diablo IV. Buy the expansion by itself instead
- You are attempting to purchase the expansion without owning Diablo IV, the base game, on the same platform. Either buy the bundle which contains both, or buy Diablo IV for that system before buying an expansion
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