Received An Error When Linking My Xbox Account to My Battle.net Account

Updated: 1 month ago
Article ID: 367386
Product:

Common Problems

  • I can't link my Xbox Account to my Battle.net Account
  • I keep getting errors when trying to link my Microsoft Account to my Battle.net Account

When attempting to link your Xbox Account to your Battle.net Account, you may experience one of the below errors.

  • 2148916233 - Microsoft account does not have an Xbox account
  • 2148916238 - Microsoft account is under 18, an adult must add the account to the family
  • 2148916236 - Must complete adult verification (South Korea)
  • 2148916227 - Age verification must be completed on Xbox homepage (South Korea)

To resolve these errors, please visit: https://www.xbox.com/auth/msa?action=logIn

If you received error code 2148916237, please review the links below for additional information.

If you are still experiencing one of the above errors when linking your Battle.net and Xbox accounts, or the link to the resolution flow does not work, please contact Xbox Support.