Missing Overwatch Cosmetic Item

Updated: 4 months ago
Article ID: 47110

Common Problems

  • I am missing skins in Overwatch
  • I am missing sprays in Overwatch
  • I am missing my Golden Weapon in Overwatch

If you appear to be missing your Overwatch cosmetics, ensure that you are logging into the correct Battle.net account. If you're unable to log into your Battle.net account, try updating your account details.

If a recent purchase is not showing up in the game, check your Order History to see if the purchase completed successfully. Please allow up to 72 hours for orders to complete.