We suspend or ban accounts for violations of our in-game and forum policies. If you're seeing this message, check your email for details about the violation. If you think your account may have been hacked, secure your computer and account and then contact Customer Support.
If you would like to appeal the action, review the appeal process before submitting a ticket.
If you do not have access to your account email address, contact Customer Support to get your account updated.
Article ID: 100504