The Battle for Azeroth Pre-Patch is live! Here's what you are contacting us about the most right now:

GAMEPLAY: DIDN'T RECEIVE EXPECTED LOOT IN MYTHIC CACHE

Known issue: Due to changes to the Mythic+ system in Battle for Azeroth, players will not receive their normal Mythic Cache loot and keystone this week. As this was unintended, we will be providing 1000 Wakening Essence as well as a Level 2 Keystone in the Mythic Cache for those who qualified for loot in the previous week. Our sincerest apologies for the inconvenience!

ELOTHIR DOESN'T SHOW UP FOR VARIOUS QUESTS

Known issue: The Ancient Elothir does not spawn as required for a variety of quests, preventing players from completing the zone. We are looking to fix this issue as soon as possible.

FULLSCREEN MODE UNAVAILABLE

Not a bug: For compatibility reasons, the option to play in fullscreen has been removed from the game. Players may choose between playing in either windowed or fullscreen (windowed) mode.

UNABLE TO CLAIM GIFTED BATTLE FOR AZEROTH KEY

Under investigation: We have received reports that some players are unable to claim a gifted expansion. An investigation has been launched.

MISSING EXTRA BAG SLOTS

Under investigation: Some players that have both the Authenticator and SMS Protect enabled have reported missing the four extra bag slots. We are currently attempting to verify this issue.

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