General Info | Functionality | Regional | Gameplay Issues | Customer Support
- Which regions will have real-money auction house support?
- Which real-money auction houses will I have access to?
- Will I be allowed to bid on items from players outside my own region?
- If I live in Australia/New Zealand/Southeast Asia, what server will I play Diablo III on?
- How does this impact the items I have purchased in the auction house?
- Can players purchase items using local credit cards or bank accounts?
- What options are available for receiving the proceeds of auction house sales in each region?
- Are real-money auction house purchases and sales taxable?
- Can I access a different region’s real-money auction house if I use a different language-version of the game? Will I lose access to my own region’s real-money auction house if I do so?
- Are there access restrictions to the real-money auction house?
- As a parent or guardian, am I able to restrict access to the real-money auction house for my children?
Which regions will have real-money auction house support?
Diablo III’s servers are divided into three game regions -- Europe, the Americas and Asia -- and each game region has its own set of separate real-money auction houses as follows:
- Europe: EUR (Euro), GBP (Pound Sterling), RUB (Ruble)
- The Americas: USD (U.S. Dollar), AUD (Australian Dollars), MXN (Mexican Pesos), BRL (Brazilian Real), CLP (Chilean Peso), ARS (Argentine Peso)
- Asia: No real-money auction houses at launch
The auction houses for each currency are completely independent, meaning items posted for sale in one will not appear in another. For example, an item listed in the USD auction house will not appear in the AUD auction house, and vice versa.
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Which real-money auction houses will I have access to?
Players have access to real-money auction houses in their “home” game region only, as determined by the country of residence registered to the player’s Battle.net account. In addition, players in certain countries may only have access to a subset of the real-money auction houses in their home game region. Players in all three game regions will have access to the gold-based auction house for the region in which they’re playing.
By default, the Diablo III auction house system will automatically determine the most appropriate real-money auction house for you and display that in the auction-house selection interface. Players interested in participating in auction houses for other currencies available to them (as determined by the country of residence register to their Battle.net account) can do so via an advanced feature in the game’s option menu.
To determine which real-money auction houses you have access to, refer to the table for your home region linked below.
- Europe - home game region for players in the European Union, Eastern Europe, Russia, Africa, and Middle Eastern countries such as Israel and the United Arab Emirates
- The Americas - home game region for players in North America, Latin America, Australia, New Zealand, and Southeast Asia
Will I be allowed to bid on items from players outside my own region?
Due to various factors, including technology, currency, and regional regulations, the auction house for each currency is completely independent, and serves different player communities around the world. You will only be able to bid on items in the auction houses you have access to as described above, and items cannot be transferred or posted across game regions.
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If I live in Australia/New Zealand/Southeast Asia, what server will I play Diablo III on?
Diablo III players in Australia, New Zealand, and Southeast Asia will, by default, connect to the Americas region. By connecting to this region, players will have a wider pool of people to play with and access to a more vibrant and active auction house marketplace.
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How does this impact the items I have purchased in the auction house?
Auction house purchases are bound to the servers in the region in which they're bought. Any items acquired on game servers in the Europe region are bound to those servers and are not transferrable to the servers in the Americas or Asia (and vice versa). Please keep this in mind when making purchases in the auction house.
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Can players purchase items using local credit cards or bank accounts?
The real-money auction house will support the following regional payment methods at launch:
- Europe: Battle.net Balance, PayPal, Visa, MasterCard, American Express, JCB, Visa, Electron, Virtual Visa, Visa Delta
- The Americas: Battle.net Balance, PayPal, Visa, MasterCard, American Express, Discover
What options are available for receiving the proceeds of auction house sales in each region?
Players who have access to any real-money auction house will have the ability to store auction earnings in their Battle.net Balance (up to the maximum permitted Battle.net Balance) . As an advanced feature, players in certain regions will have the additional option to have the proceeds sent to their PayPal account instead of storing the earnings in their Battle.net Balance. The process of transferring proceeds to PayPal will be subject to a 15% transfer fee, calculated based on the amount being transferred. Players must choose which method they wish to use prior to posting an auction, on a per-auction basis.
Note that if receiving the proceeds of a sale into a player’s Battle.net Balance would put that player over the maximum permitted balance, the player must receive the proceeds through PayPal or other approved third-party payment service (in regions where available). In these cases, the player will be instructed to contact customer service for further assistance. In regions where an approved third-party payment service is not available, once a player’s Battle.net Balance reaches the maximum permitted balance, the player cannot make further sales on the real-money auction house.
The following options are available in each game region and real-money auction house:
Europe Game Region
- EUR Auction House - Battle.net Balance and PayPal
- GBP Auction House - Battle.net Balance and PayPal
- RUB Auction House - Battle.net Balance only
The Americas Game Region
- USD Auction House – Battle.net Balance and PayPal
- MXN Auction House – Battle.net Balance and PayPal
- AUD Auction House - Battle.net Balance and PayPal
- BRL Auction House - Battle.net Balance only
- CLP Auction House - Battle.net Balance only
- ARS Auction House - Battle.net Balance only
Asia Game Region
- No real-money auction house at launch
Are real-money auction house purchases and sales taxable?
Tax laws vary by country, and it's possible that you may be required to pay tax on income you collect from real-money auction house sales. Check your local tax regulations or consult a tax advisor for more information.
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Can I access a different region’s real-money auction house if I use a different language-version of the game? Will I lose access to my own region’s real-money auction house if I do so?
Real-money auction house access is determined by the country of residence registered to your Battle.net account, so in general, you will have access to the same auction houses no matter what language client you play in. The only exception at launch will be the Korean-language client, which does not contain the interface for the real-money auction house.
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Are there access restrictions to the real-money auction house?
For players residing in specific countries, the real-money auction house is accessible by players age 18 or over or those with the consent of their parents or guardians through Parental Controls. A list of these countries is available on the Diablo III Auction House Regional Information support article.
Anguilla, Andorra, Afghanistan, Åland Islands, Albania, Algeria, Angola, Antarctica, Austria, Azerbaijan, Bahrain, Benin, Belgium, Bulgaria, Bosnia And Herzegovina, Bermuda, Bouvet Island, Switzerland, Cayman Islands, Cyprus, Czech Republic, Germany, Spain, Estonia, Falkland Islands (Malvinas), France, Georgia, Croatia (Local Name: Hrvatska), Hungary, British Indian Ocean Territory, Ireland, Iceland, Kazakhstan, French Southern Territories, Liechtenstein, Lithuania, Luxembourg, Latvia, Lebanon, Moldova, Republic Of Macedonia, The Former Yugoslav Republic Of Malta, Montserrat, New Caledonia, Netherlands, Pitcairn, Poland, Portugal, French Polynesia, Romania, South Georgia and the South Sandwich Islands, Slovakia (Slovak Republic), Slovenia, Turks And Caicos Islands, Turkey, United Kingdom, Russian Federation, Ukraine, Botswana, Brunei Darussalam, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo, Congo, Democratic Republic Of The Cote D'Ivoire, Belarus, Denmark, Djibouti, Egypt, Eritrea, Ethiopia, Faroe Islands, Finland, French Guiana, Gabon, Gambia, Ghana, Gibraltar, Greece, Greenland, Guadeloupe, Guernsey, Iran (Islamic Republic Of), Iraq, Isle Of Man, Israel, Italy, Jersey, Jordan, Kenya, Kuwait, Lesotho, Liberia, Libyan Arab Jamahiriya, Madagascar, Malawi, Maldives, Mali, Martinique, Mayotte, Monaco, Montenegro, Morocco, Mozambique, Namibia, Niger, Nigeria, Norway, Oman, Pakistan, Palestinian Territory Occupied, Qatar, Reunion, Rwanda, Saint Martin (French Part), San Marino, Sao Tome And Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Somalia ,South Africa, St. Helena, St. Pierre and Miquelon, Sudan, Suriname, Swaziland, Sweden, Syrian Arab Republic, Tanzania, United Republic Of Togo, Tunisia, Uganda, United Arab Emirates, Vatican City State, Wallis and Futuna Islands, Western Sahara, Yemen, Zambia, Zimbabwe, Turkmenistan, Armenia, Kyrgyzstan, Tajikistan, Uzbekistan.
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As a parent or guardian, am I able to restrict access to the real-money auction house for my children?
Article ID: 5000051