Diablo® III has a variety of in-game systems designed to help players prevent mistakes with in-game property. Because of these systems, Customer Support is unable to assist with restoration requests.
Note: If your account was compromised, please review our Diablo III Account Compromise article for information on our policies and rollback procedure, as well as limitations on rollbacks.
Sold, Destroyed, or Lost Items
The 12 most recently sold items can be recovered from any vendor through the Buyback Items tab. The Buyback Items tab is cleared when the character leaves the game. Sold items that no longer appear on this tab are permanently lost.
The most recently deleted hero can be restored in-game. All other deleted heroes are not recoverable.
Fallen Hardcore Heroes
Customer Support cannot revive dead hardcore heroes for any reason. Hardcore heroes cannot be rolled back.
Article ID: 4600047