Because players are empowered with secure trading systems, Customer Support will not intervene in trade disputes. Use the tips below to avoid being scammed:
Tips to Avoid Becoming a Scam Victim
- Never drop items on the ground.
When an item is dropped from your inventory, it becomes available for any player in the game to pick up. A common scam involves tricking you into dropping your items on the ground instead of using the secure trade window.
- Never lend items to anyone you do not trust.
A scammer might ask to try out an item before trading, but you should never hand your items to an unknown player.
- Never run scripts provided by other players.
Some scammers will offer you a script, claiming it will help you play the game, swap your gear, or provide other benefits. These scripts typically cause damage to your hero or force you to drop items.
- Pay attention to all trade transactions.
The secure trade window provides a way to safely trade with other players in Diablo® III. Always double-check the item you are trading and its stats before accepting the trade.
Article ID: 5400054