Reporting a Bug

Keywords: bug, report, glitch

Software glitches and bugs can occasionally make it into live games. If you encounter one of these bugs, please report it to us using the guidelines below.

Please make a selection above.

Diablo III

Software glitches and bugs can occasionally make it into live games. If you encounter one of these bugs, please report it to us using the Diablo® III Bug Report Forum. Submissions posted there have the benefit of allowing a community discussion around high-impact bugs, which can occasionally help in prioritizing them. If you want to check on a bug, we also keep a list of known active issues at the top of that forum that all players can see.

Note: The Bug Report Forums require a US Diablo III hero in order to post. To create this, log into The Americas game region once and choose a name. You should then be able to post on this forum normally. For information on changing your game region, please see the Global Play FAQ.

Hearthstone

If you encounter a bug, please report it to us using the Hearthstone Bug Report Forum. Submissions posted there have the benefit of allowing a community discussion around high-impact bugs, which can occasionally help in prioritizing them. If you want to check on a bug, we also keep a list of known active issues at the top of that forum that all players can see.

StarCraft II

Software glitches and bugs can occasionally make it into live games. If you encounter one of these bugs, please report it to us using the StarCraft® II Bug Report Forum. Submissions posted there have the benefit of allowing a community discussion around high-impact bugs, which can occasionally help in prioritizing them. If you want to check on a bug, we also keep a list of known active issues at the top of that forum that all players can see.

Note: The Bug Report Forums require a StarCraft II character in order to post. To create this, log into The Americas game region once and choose a name. You should then be able to post on this forum normally. For information on changing your game region, please see the Global Play FAQ.

World of Warcraft

Before You Report

Try checking WoWHead for any skill, quest, item, or NPC involved in the problem, and check the top-rated comments. You may find helpful instructions from other players about the issue, along with potential solutions/workarounds to known issues.

In-Game Bug Report

Bug reports can also be filed in-game in World of Warcraft®. Reports submitted in this fashion will not receive a response; instead, they'll be directed to the teams responsible for addressing them.

To report a bug in-game:

  1. Open the Customer Support window.
  2. Click Submit Bug.
  3. Enter the details of the bug, making sure to follow the guidelines outlined on the submission form.
  4. Click Submit.

Restoration Requests

If a loss of in-game property occurred in World of Warcraft as the result of the bug you are reporting, please submit a ticket to request restoration. While every effort will be made to verify and correct any loss experienced, restoration cannot be guaranteed.

Tried everything here?

If you have tried all of the steps for your operating system and still require assistance, please visit our Technical Support Forum (World of Warcraft) (StarCraft II) (Diablo III) (Hearthstone) or contact us.

Get Help

Still can't find a solution? Submit a ticket and someone will help out!