Reporting In-Game Harassment and Bad Names

Keywords: Verbal Harassment, profanity, profanity swearing filter, mature language, ignore, pet, name

There are several options available in World of Warcraft to help you if you feel that other players are harassing you. If, after trying these options, you continue to find yourself a victim of chat harassment, please report the incident to our Support staff immediately for review.

All players are held to our policies while playing World of Warcraft. If you have any questions concerning our policies or what we consider to be violations, please have a look over them.

Preventing Harassment

Ignore List

The quickest way of dealing with harassment is to ignore it all together. Don't respond in kind or give the other player any kind of attention. There is an feature that can help. It will prevent a player from contacting you in chat or mail, and will block group and duel invitations from them, as well.

To add a player to your ignore list:

  • In chat, right-click a player's name, or right-click a targeted player’s portrait.
  • Select Ignore.

To remove a player from your ignore list:

  • Open your Social pane (Default: O).
  • Select the Ignore tab.
  • Select the character to remove and click Remove Player.

Mature Language Filter

If a player’s language is bothering you, you may want to consider enabling the mature language filter to prevent it from appearing in your chat. The filter will censor any profanity automatically. 

To enable the filter:

  • Open the main menu.
  • Select Interface.
  • Select Social.
  • Check the box next to Mature Language Filter.
  • Click OK.

Channel Management

Under extreme circumstances, you may wish to remove yourself from a chat channel entirely. To leave a chat channel:

  • Type /leave X. X is the number of the channel you want to leave.

For example, if your chat window showed "[1. General] [Spammer]: I like to spam a lot!" you could remove yourself from the General channel by typing /leave 1.

Reporting Bad Language

Violations of our policies should be reported to the Support staff for investigation. We strive constantly to ensure that our policies are being enforced, and player-created reports of bad behavior in game help us greatly.

To report bad language:

  • Right-click the player’s name on the chat line where the harassment occurred.
  • Click Report Player For:
  • Click Language.
  • Ignore the player.

A contextual report will be created for us to review. While no response to the report will be possible, rest assured that we will investigate and take appropriate action to address the issue.

Note: Our Support staff will not accept harassment reports filed under the Open a Ticket menu in game. Please use the right-click-to-report functionality for this purpose.

Real Life Threats

At Blizzard Entertainment, we take the safety and security of our players very seriously. Because of this, our reporting procedure for real life threats is slightly different. If an individual threatens you , please report it to us immediately using the steps below:

  • Open your help menu.
  • Click Open a Ticket.
  • Enter the following information: that you were threatened, the time of the incident, the other player’s name and realm, what was said, and any additional contextual details that will be relevant to our investigation.

In situations where real life threats do occur, Blizzard will contact the authorities to ensure the protection of our players. This can result in severe negative repercussions for the person who issued the threat.

If you feel that you are in danger, contact your local authorities immediately.

Note: We treat real life threats very seriously, and we will not allow false reports. Any account found to abuse this system may be subject to temporary or permanent suspension.

Ongoing Harassment

In cases when a harassment situation with an individual player has been ongoing for some time despite your best efforts to prevent contact with that individual, and you have reported the player’s behavior to us several times before, please report the issue to us using the following steps:

  • Open your help menu.
  • Click Open a Ticket.
  • Enter the following information: that the situation is ongoing and has been reported before, the time of the incident, the other player’s name and realm, what was said, and any additional contextual details that will be relevant to our investigation.

Note: In order for us to address an ongoing harassment situation, you must have exercised every step available to you to prevent contact with the other player. This means that you have placed the player on ignore and have not contacted them under any circumstances, yet the issue persists. Ongoing harassment reports should only be filed as a last resort.

Report bad name

To report a bad player name :

  1. Right click on the player's name in the chat window or right click their portrait.
  2. Select the option Report Player For: and select Name.
  3. You can report the character's name or the character's guild name.

To report a bad pet name :

  1. Target the pet and right click their portrait.
  2. Select the option Report Bad Pet Name.
  3. Click Accept to report the pet name.

Lost an item?

Restore your lost items with our Item Restoration service.

Get Help

Still can't find a solution? Submit a ticket and someone will help out!