Reporting Spam, Harassment, & Bad Names in Diablo III

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AlI Diablo III players must follow our in-game policies. Use these options to protect yourself and report offenders to Blizzard for investigation:

Mature Language Filter

You can enable the Mature Language Filter to prevent bad language from appearing in your chat. The filter will censor any profanity automatically. To enable the filter:

  1. Open the main menu.
  2. Select Social.
  3. Check Mature Language Filter.
  4. Click Apply.

Channel Management

Under extreme circumstances, you may wish to remove yourself from a public chat channel entirely. To leave a public chat channel:

  1. Click the cogwheel icon in the upper left of the chat window.
  2. Click Leave Chat.

Reporting

Violations of our policies should be reported to the Support staff for investigation. We strive to ensure that our policies are being enforced, and player reports help us do that.

Note: With the introduction of right-click to report functionality, our Support staff will no longer accept reports filed through the Battle.net Support Site.

To report spamming:

  1. Right-click the player’s name in chat.
  2. Click Report.
  3. Click Spam.

To report bad language or harassment:

  1. Right-click the player’s name on the chat line where the harassment occurred.
  2. Click Report.
  3. Click Harassment.

To report a bad name:

  1. Right-click the player’s name in chat or on the channel list.
  2. Click Report.
  3. Click Inappropriate BattleTag or Inappropriate Hero Name.

A contextual report will be created for us to review. While no response to the report will be possible, rest assured that we will investigate and take appropriate action to address the issue.

Real Life Information and Threats

Our players’ safety is one of our highest priorities. We will not tolerate real-life threats or distribution of personal information in our games. We apply severe penalties when a real-life threat is made and we may also engage local law enforcement to ensure the safety of all parties involved.

Because each reported threat is critically important to us, we will not tolerate false reporting of real-life threats. If a player submits a fraudulent report marked as a real-life threat, we may take action up to and including account closure.

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