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Information on the mobile payment option for Blizzard Balance codes in Argentian, Chile, and Mexico.Why Is My Payment Submitted / Queued?
Information about what Submitted or Queued order statuses meanBalance Not Available as Payment Option
Battle.net Balance cannot be used to pay for some Blizzard products
Explains the level of technical support we offer for all our games.Uninstalling Games with the Battle.net Desktop App
During technical troubleshooting, it is sometimes necessary to fully uninstall and reinstall a game.Uninstalling the Battle.net Desktop App
During technical troubleshooting, it is sometimes necessary to fully uninstall and reinstall the Battle.net desktop app.
Troubleshooting steps for IGR owners who have partnership with Blizzard on commonly encountered issues.Troubleshooting Firewall Configuration Issues
Instructions for troubleshooting your network to allow Blizzard services to work properly.Game Install or Update Stuck at 0 B/s
How to resolve this issue when installing or updating a game