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Information on linking your Twitch and Battle.net accounts.Account Recovery Self-Service
If the email address on your account was changed or you can't remember it, we can help.Common IGR issues
Troubleshooting steps for IGR owners who have partnership with Blizzard on commonly encountered issues.
Information about common payment issues and troubleshooting stepsPaid with Boleto, Didn't Receive the Product
Expected payment processing and product delivery times for PayU boleto orders.XML Parsing Error: not well-formed
Receiving XML errors when trying to update Payment Methods or clicking on code redemption link from mail.
Explains the level of technical support we offer for all our games.Failed to Download Data
Failed to download data. Please check your network connection.Uninstalling Games with the Blizzard Battle.net Desktop App
During technical troubleshooting, it is sometimes necessary to fully uninstall and reinstall a game.
Troubleshooting steps for IGR owners who have partnership with Blizzard on commonly encountered issues.Solutions to Common Payment Issues
Information about common payment issues and troubleshooting stepsThe Application Quit Unexpectedly
This error happens when the game cannot read or modify important game files.