Account has been hacked or compromised.
Combine Blizzard AccountsHow to consolidate multiple Blizzard accounts into a single account.
Account Recovery Self-ServiceIf you forgot your Blizzard account email, you can use SMS Protect to find your account.
Informational steps to troubleshoot a failed payment.
Payment Error - Oops! This Needs Your AttentionTroubleshooting steps for payment error: Oops! This needs your attention.
Boku Payment Stuck in PendingBoku payment error information
Explains the level of technical support we offer for all our games.
Running WinMTRHow to read and analyze WinMTR data in order to track down a potential connection issue.
Updating Your Drivers and Operating SystemOut-of-date drivers and operating systems can cause a variety of issues, and are one of the first things to check when a game is having problems.
Troubleshooting steps for IGR owners who have partnership with Blizzard on commonly encountered issues.
Updating Your Drivers and Operating SystemOut-of-date drivers and operating systems can cause a variety of issues, and are one of the first things to check when a game is having problems.
Diagnosing Network Issues with Looking-GlassInstructions on how to use Looking Glass.
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