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Troubleshooting steps for IGR owners who have partnership with Blizzard on commonly encountered issues.Linking Your Twitch Account
Information on linking your Twitch and Battle.net accounts.Undelete My Blizzard or Game Account
Request to restore a deleted Blizzard Account or game license
Information about common payment issues and troubleshooting stepsPaid with Boleto, Didn't Receive the Product
Expected payment processing and product delivery times for PayU boleto orders.XML Parsing Error: not well-formed
Receiving XML errors when trying to update Payment Methods or clicking on code redemption link from mail.
Explains the level of technical support we offer for all our games.Failed to Download Data
Failed to download data. Please check your network connection.Uninstalling Games with the Blizzard Battle.net Desktop App
During technical troubleshooting, it is sometimes necessary to fully uninstall and reinstall a game.