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During technical troubleshooting, it is sometimes necessary to fully uninstall and reinstall a game.Scope of Technical Support
Explains the level of technical support we offer for all our games.IP Release, Renew, and Flush DNS
A guide for releasing and renewing your IP address and flushing the DNS resolver cache.
How to report a false or fraudulent Fireside GatheringCreating a Fireside Gathering
Troubleshooting steps for creating a Fireside Gathering Event.Did Not Receive Fireside Gathering Support Kit
Availability and delivery information for swag bags with marketing and promotional items for Fireside Gatherings