Account has been hacked or compromised.

If you're seeing this message, check your email for details about the violation and a link to information on the appeals process.

How to permanently delete an account.

Information on payment methods for our various shops.

Informational steps to troubleshoot a failed payment.

How to save a method of payment in your Blizzard account

Explains the level of technical support we offer for all our games.

During technical troubleshooting, it is sometimes necessary to fully uninstall and reinstall the Blizzard Battle.net desktop app.

How to read and analyze WinMTR data in order to track down a potential connection issue.

Information on why forum posts or threads may disappear.

Troubleshooting errors when trying to sign in to our forums

What to do if you cannot create a new topic or reply to a post on the forums with error "Your posting ability is disabled"