How the silence penalties work

Information on retrieving a locked account.

Steps on how to create a new Administrator Profile.

Information about what Submitted or Queued order statuses mean

Troubleshooting steps to link PayPal to the Blizzard account

Unable to edit the billing profile

During technical troubleshooting, it is sometimes necessary to fully uninstall and reinstall the Blizzard Battle.net desktop app.

Explains the level of technical support we offer for all our games.

Out-of-date drivers and operating systems can cause a variety of issues, and are one of the first things to check when a game is having problems.

Troubleshooting errors when trying to sign in to our forums

Information on why forum posts or threads may disappear.

The code of conduct for Blizzard Entertainment forums