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Troubleshooting steps for payment error: Oops! This needs your attention.Boku Payment Stuck in Pending
Boku payment error informationCharacter Missing?
Is your character missing after you purchased a Character Transfer or Faction Change?
Explains the level of technical support we offer for all our games.Running WinMTR
How to read and analyze WinMTR data in order to track down a potential connection issue.Updating Your Drivers and Operating System
Out-of-date drivers and operating systems can cause a variety of issues, and are one of the first things to check when a game is having problems.
This article explains the process of speaking to a Game Master (GM).Troubleshooting Installation and Patching
Use the steps below to troubleshoot installation issues for Blizzard games.Disabling Game DVR on Windows 10
How to disable the Xbox DVR in Windows 10 Anniversary