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How the silence penalties work
Recovering a Locked Blizzard AccountInformation on retrieving a locked account.
Creating a New Administrator AccountSteps on how to create a new Administrator Profile.
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WoW Token purchase problem
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Information about what Submitted or Queued order statuses mean
Cannot Add PayPal as Payment MethodTroubleshooting steps to link PayPal to the Blizzard account
Cannot Update Payment InformationUnable to edit the billing profile
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During technical troubleshooting, it is sometimes necessary to fully uninstall and reinstall the Blizzard Battle.net desktop app.
Scope of Technical SupportExplains the level of technical support we offer for all our games.
Updating Your Drivers and Operating SystemOut-of-date drivers and operating systems can cause a variety of issues, and are one of the first things to check when a game is having problems.
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This article explains the process of speaking to a Game Master (GM).
Troubleshooting Installation and PatchingUse the steps below to troubleshoot installation issues for Blizzard games.
Updating Your Drivers and Operating SystemOut-of-date drivers and operating systems can cause a variety of issues, and are one of the first things to check when a game is having problems.
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