Select a category from the options below
Account has been hacked or compromised.Account Silenced
How the silence penalties workHow to Unlink Activision Account From Battle.net Account
What to do if you need to unlink your Activision account from your Battle.net account
Is your character missing after you purchased a Character Transfer or Faction Change?Heads Up! Some Payment Methods Can’t Be Used for Subscription Payments
Information on payment methods for World of Warcraft subscriptions.Want to Use My Payment Method Again
What to do if you are unable to use a payment method that you've used in the past.
Explains the level of technical support we offer for all our games.Uninstalling Games with the Battle.net Desktop App
During technical troubleshooting, it is sometimes necessary to fully uninstall and reinstall a game.Uninstalling the Blizzard Battle.net Desktop App
During technical troubleshooting, it is sometimes necessary to fully uninstall and reinstall the Blizzard Battle.net desktop app.
Troubleshooting steps for IGR owners who have partnership with Blizzard on commonly encountered issues.Troubleshooting Firewall Configuration Issues
Instructions for troubleshooting your network to allow Blizzard services to work properly.World of Warcraft UI Scaling Issues
If you're experiencing issues with the UI in World of Warcraft such as blurry text, incorrectly scaled elements, or a mouse cursor that is too big or too small, follow these steps