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Account hacked
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Parental Controls
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Information on linking your Twitch and Battle.net accounts.
Account Recovery Self-ServiceIf the email address on your account was changed or you can't remember it, we can help.
Transfer Character Boost to Another AccountRequest to transfer an unused character boost token to another Blizzard account
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WoW Token purchase problem
Unauthorised charge
Purchase failure
Repay a chargeback
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Information about common payment issues and troubleshooting steps
Character Missing?Is your character missing after you purchased a Character Transfer or Faction Change?
Paid with Boleto, Didn't Receive the ProductExpected payment processing and product delivery times for PayU boleto orders.
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Explains the level of technical support we offer for all our games.
Failed to Download DataFailed to download data. Please check your network connection.
Uninstalling Games with the Blizzard Battle.net Desktop AppDuring technical troubleshooting, it is sometimes necessary to fully uninstall and reinstall a game.
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WoW Token
Items and mail
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Character problem
Report a player
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Technical issue
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Troubleshooting steps for IGR owners who have partnership with Blizzard on commonly encountered issues.
Solutions to Common Payment IssuesInformation about common payment issues and troubleshooting steps
The Application Quit UnexpectedlyThis error happens when the game cannot read or modify important game files.
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