Account has been hacked or compromised.

How the silence penalties work

How to unlink your Twitch account from your Battle.net account

Is your character missing after you purchased a Character Transfer or Faction Change?

Information on payment methods for World of Warcraft subscriptions.

Information on the mobile payment option for Blizzard Balance codes in Argentian, Chile, and Mexico.

Explains the level of technical support we offer for all our games.

During technical troubleshooting, it is sometimes necessary to fully uninstall and reinstall a game.

During technical troubleshooting, it is sometimes necessary to fully uninstall and reinstall the Battle.net desktop app.

Cannot find or use the token service in the in-game shop

Troubleshooting steps for IGR owners who have partnership with Blizzard on commonly encountered issues.

Instructions for troubleshooting your network to allow Blizzard services to work properly.