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Information on payment methods for World of Warcraft subscriptions.I Received the Error: Payment Error - Oops! This Needs Your Attention
Troubleshooting steps for payment error: Oops! This needs your attention.Character Missing?
Is your character missing after you purchased a Character Transfer or Faction Change?
Explains the level of technical support we offer for all our games.Running WinMTR
How to read and analyze WinMTR data in order to track down a potential connection issue.Updating Your Drivers and Operating System
Out-of-date drivers and operating systems can cause a variety of issues, and are one of the first things to check when a game is having problems.
This article explains the process of speaking to a Game Master (GM).Troubleshooting Installation and Patching
Use the steps below to troubleshoot installation issues for Blizzard games.Providing Government-Issued Identification
Information on submitting government-issued identification