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Informational steps to troubleshoot a failed payment.Payment Error - Oops! This Needs Your Attention
Troubleshooting steps for payment error: Oops! This needs your attention.Character Missing?
Is your character missing after you purchased a Character Transfer or Faction Change?
Explains the level of technical support we offer for all our games.Running WinMTR
How to read and analyze WinMTR data in order to track down a potential connection issue.Updating Your Drivers and Operating System
Out-of-date drivers and operating systems can cause a variety of issues, and are one of the first things to check when a game is having problems.
Slow and choppy gameplay in World of Warcraft can have a variety of causes.Disabling Game DVR on Windows 10
How to disable the Xbox DVR in Windows 10 AnniversaryCommon IGR issues
Troubleshooting steps for IGR owners who have partnership with Blizzard on commonly encountered issues.