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If you have lost access to your account, our automated recovery process can help.DIY: Modify Contact & Shipping Addresses Self-Service
Use this page if you wish to change/modify your Contact & Shipping address for your Blizzard account.DIY: Change Your Email Address Self-Service
Change your Blizzard account email address on this page.
Requests to change the country of residence on a Blizzard account.Character Locked Due to Failed Purchase
Character locked due to a failed value added service transaction.Authenticator Removal - Reset Phone or Reinstalled App
What to do if you reset your phone and can't use our Authenticator App
Troubleshooting steps for latency or connection issues when playing Blizzard games.Disconnected During Withered Army Training
Withered Army Training scenario informationError 132
System issues can cause World of Warcraft to crash with an Error 132: Fatal Exception! message.