Troubleshooting steps for IGR owners who have partnership with Blizzard on commonly encountered issues.
Failed to download data. Please check your network connection.
There's a problem with the connection to the Blizzard servers.
Troubleshooting steps for issues installing the PTR client
Information on the mobile payment option for Blizzard Balance codes in Argentian, Chile, and Mexico.
Troubleshooting steps for Error BLZBNTBNA00001390.
Troubleshooting steps for Error BLZBNTBNA0000138F.
During technical troubleshooting, it is sometimes necessary to fully uninstall and reinstall the Blizzard Battle.net desktop app.
Information about troubleshooting incorrect statuses in Battle.net
Information on error BLZBNTAGT00000BC1.