Follow these steps to troubleshoot problems with your low-speed or wireless internet connection.
Information on various types of networks available to the public.
There's a problem with the connection to the Blizzard servers.
Troubleshooting steps to resolve error message in World of Warcraft.
Troubleshooting for Authenticator Error - Please Connect to a Network: Your device is currently not connected to a network. Please try again later.
Playing Blizzard games on more than one platform.
Troubleshooting steps if you can't claim a gift
Your installation or update cannot continue because your network connection is unavailable. It will automatically resume when your connection is reestablished.
Player already has one of our games installed on their computer, but the Blizzard app is still giving them an "Install" button instead of "Play."
You have attempted to connect to an invalid server. If this problem persists, please contact Customer Support.