Follow these steps to troubleshoot problems with your low-speed or wireless internet connection.
Information on what to do when a game update is stuck at 0 B/Ss
A guide for releasing and renewing your IP address and flushing the DNS resolver cache.
Info article detailing how to turn off a network proxy.
Instructions for troubleshooting your network to allow Blizzard services to work properly.
Information on linking your Blizzard account with your Xbox Live®, Nintendo Switch®, or Playstation Network® console accounts.
Information on resetting your network devices.
Troubleshooting step for connection-related problems on Windows.
Troubleshooting steps for disconnection problems with the Blizzard mobile app
This error occurs when your connection to our servers is blocked. This may be caused by a third-party program.