This article explains the process of speaking to a Game Master (GM).

Having issues with connections to Hearthstone on Mobile

Use the steps below to troubleshoot installation issues for Blizzard games.

How to disable the Xbox DVR in Windows 10 Anniversary

Information on submitting government-issued identification

Out-of-date drivers and operating systems can cause a variety of issues, and are one of the first things to check when a game is having problems.

Troubleshooting steps for poor performance

Troubleshooting steps for IGR owners who have partnership with Blizzard on commonly encountered issues.

Instructions on how to use Looking Glass.

Troubleshooting steps for error "Game Initialization Failed" when launching a game