Use the steps below to troubleshoot installation issues for Blizzard games.
This error occurs when you have connected to our patch server but you cannot download patch information.
This error means Battle.net Agent (the process that installs and patches our games) couldn't stream necessary files.
Troubleshooting steps for "Waiting on Another Installation or Update" error when trying to update a game.
Troubleshooting steps to resolve this error
How to resolve this issue when installing or updating a game
Information on error BLZBNTBNA00000066
Information on error BLZBNTBNA00000065
Information on error BLZBNTBNA00000067
Something went wrong while trying to launch the game. Please make sure it's installed and updated, then try again.