Use the steps below to troubleshoot installation issues for Blizzard games.
Troubleshooting steps to resolve this error
Information on what to do when a game update is stuck at 0 B/Ss
This error means Blizzard Agent (the process that installs and patches our games) couldn't stream necessary files.
Troubleshooting step for connection-related problems on Windows.
What to do if you are unable to install or patch Diablo III
Information on error BLZBNTBNA00000008
Information on error BLZAPPAGT02600
Information on error BLZBNTAGT00000A28
How to run a pathping on Windows and Mac.