Troubleshooting errors when attempting to redeem a physical 60-day Pre-Paid Game Time Card
Corrupted and damaged game files can create a wide variety of problems and errors.
Information about using pre-paid credit cards for Blizzard purchases
Information on controlling purchases in Blizzard games.
Information about troubleshooting quest tracking problems
During technical troubleshooting, it is sometimes necessary to fully uninstall and reinstall a game.
Use the steps below to troubleshoot installation issues for Blizzard games.
Troubleshooting steps for disconnection problems with the Blizzard mobile app
If you encounter a bug in one of our games, please report it to us.
Is your character missing after you purchased a Character Transfer or Faction Change?