Troubleshooting steps for problems installing or patching Hearthstone on desktop or laptop

Follow these steps to troubleshoot problems with your low-speed or wireless internet connection.

Troubleshooting steps for problems installing or patching Hearthstone on mobile devices

Problems with patching may be resolved by disabling the read-only setting on system folders.

Troubleshooting problems with changing regions in Hearthstone on your mobile phone or tablet

Many common hard drive or OS problems on a Mac can be resolved by running Repair Disk.

Out-of-date drivers and operating systems can cause a variety of issues, and are one of the first things to check when a game is having problems.

Damaged windows system files can cause a variety of issues playing games, and should be repaired to prevent problems.

Decryption key is invalid or missing. Please uninstall and reinstall.

Decryption key is invalid or missing. Please uninstall and reinstall.