Troubleshooting steps for the BLZBNTGFT00000002 error

Customer Support is unable to grant free merchandise or products to streamers.

Information about authorization holds on your bank statement

How to gift Blizzard products

What to do if you receive an error that your code is already claimed in your account.

Information on free items, products, games, and services.

How to resolve this error when adding Balance to your account

How to claim a code for a game, a product, or Blizzard Balance.

Battle.net Balance cannot be used to pay for some Blizzard products

Troubleshooting steps for if you can't claim a gift