Our policy regarding refund requests for purchases of Call of Duty Points.

Information about using Paysafecard in the Blizzard Shop

How to determine if you have already purchased the game on PC.

Information for tax-exempt organizations making digital purchases of Blizzard games and other digital products

Information on partial refunds or compensations for sales

A temporary pre-authorization charge may be applied when making a digital purchase.

Purchased a gift code for the wrong region.

Information about using pre-paid credit cards for Blizzard purchases

Purchased an item from the Blizzard Shop for my own account, that was intended to be a gift

Instructions on how and where to download our games