Information for tax-exempt organizations making digital purchases of Blizzard games and other digital products

Instructions on how and where to download our games

Purchased a gift code for the wrong region.

A temporary pre-authorization charge may be applied when making a digital purchase.

Information about using pre-paid credit cards for Blizzard purchases

Purchased an item from the Blizzard Shop for my own account, that was intended to be a gift

Information about using Paysafecard in the Blizzard Shop

Reason a product may not be available in your country.

Player already has one of our games installed on their computer, but the Blizzard app is still giving them an "Install" button instead of "Play."

Information on removing parental controls.