Information on controlling purchases in Blizzard games.
Instructions on refunding or exchanging a Blizzard Gear Store purchase.
How to resolve Waiting for Authorization message.
Basic information about the Hearthstone Shop and common payment errors.
Instructions on how and where to download our games
Troubleshooting purchase errors on the Google Play Store
What to do if a gift purchased in the Blizzard Shop was not delivered.
A temporary pre-authorization charge may be applied when making a digital purchase.
The Public Test Realm/Region (PTR) is a special service you can use to test patches before we release them to the public.
Purchased a gift code for the wrong region.