Troubleshooting steps for disconnection problems in Hearthstone

Troubleshooting steps for latency in Hearthstone

Out-of-date drivers and operating systems can cause a variety of issues, and are one of the first things to check when a game is having problems.

Troubleshooting steps for performance-related problems.

How to address cases of missing arena rewards.

Information about how to earn golden cards during Hearthstone promotional events

Troubleshooting missing Hearthstone Recruit a Friend Rewards including packs and Morgl the Oracle Hero Portrait.

Information about the Hearthstone end of season rewards

Reason why A Witchy Recipe will not grant a card pack

What to do if the free promotional content isn't awarded for new Hearthstone expansions