Made a deposit or money transfer directly to Battle.net account bypassing the website.

How to unlock a character locked due to a billing issue

How to repay a chargeback

What to do if you are unable to use a payment method that you've used in the past.

Information about un-lootable bounty sacks.

What to do if your character is stuck on a vehicle or a flight

What to do if you skipped the first Zereth Mortis chapters with your alt by mistake

Limitations for this payment method

Unable to add a companion to the collection

How to verify the status of an order placed on the Battle.net Shop