Explains the level of technical support we offer for all our games.
Information about common payment issues and troubleshooting steps
Troubleshooting steps for IGR owners who have partnership with Blizzard on commonly encountered issues.
How to resolve failed Giropay payments
Instructions for troubleshooting your network to allow Blizzard services to work properly.
Information on submitting government-issued identification
What to do if you have lost the password for the Blizzard Data file.
Instructions on how to use Looking Glass.
What to do if you internet service provider (ISP) is encountering connection issues.
During technical troubleshooting, it is sometimes necessary to fully uninstall and reinstall a game.