Troubleshooting steps for IGR owners who have partnership with Blizzard on commonly encountered issues.
Information about common payment issues and troubleshooting steps
Use the steps below to troubleshoot installation issues for Blizzard games.
Instructions on how to use Looking Glass.
Information and troubleshooting on error BLZBNTBNA00000005
Corrupted and damaged game files can create a wide variety of problems and errors.
Information on error BLZBNTBTS0000000B
A guide on running a traceroute on Windows and Mac.
How to run a pathping on Windows and Mac.
What to do if you internet service provider (ISP) is encountering connection issues.