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Support Articles
If you experience crashes, blue or black screens, performance issues, or your computer locks up while playing, follow the steps below to resolve these issues.
Updated: 2 months ago
Article
Explains the level of technical support we offer for all our games.
Updated: 2 months ago
Article
Troubleshooting steps for IGR owners who have partnership with Blizzard on commonly encountered issues.
Updated: 2 months ago
Article
How to resolve failed Giropay payments
Updated: 2 months ago
Article
Information about common payment issues and troubleshooting steps
Updated: 2 months ago
Article
Instructions for troubleshooting your network to allow Blizzard services to work properly.
Updated: 7 months ago
Article
Information on submitting government-issued identification
Updated: 2 days ago
Article
Instructions on how to use Looking Glass.
Updated: 9 months ago
Article
What to do if you have lost the password for the Blizzard Data file.
Updated: 6 months ago
Article
What to do if you internet service provider (ISP) is encountering connection issues.
Updated: 6 months ago
Article
Subject
Account, App, & Shop
Overwatch®
World of Warcraft®
Hearthstone®
Heroes of the Storm™
Warcraft® III: Reforged™
Diablo® IV
Diablo® Immortal™
Diablo® III
Diablo® II: Resurrected
StarCraft® II
StarCraft®: Remastered
Blizzard® Arcade Collection
Classic Games
Call of Duty®: Black Ops Cold War
Call of Duty®: Modern Warfare | Warzone
Call of Duty®: Black Ops 4
Call of Duty®: Modern Warfare® 2 Campaign Remastered
Crash Bandicoot™ 4: It's About Time
BlizzCon®
Blizzard® Esports