Explains the level of technical support we offer for all our games.
If you experience crashes, blue or black screens, performance issues, or your computer locks up while playing, follow the steps below to resolve these issues.
Information about common payment issues and troubleshooting steps
Troubleshooting steps for IGR owners who have partnership with Blizzard on commonly encountered issues.
How to resolve failed Giropay payments
Information on submitting government-issued identification
Instructions for troubleshooting your network to allow Blizzard services to work properly.
What to do if you have lost the password for the Blizzard Data file.
Instructions on how to use Looking Glass.
What to do if you internet service provider (ISP) is encountering connection issues.