If you experience crashes, blue or black screens, performance issues, or your computer locks up while playing, follow the steps below to resolve these issues.
Explains the level of technical support we offer for all our games.
Troubleshooting steps for IGR owners who have partnership with Blizzard on commonly encountered issues.
How to resolve failed Giropay payments
Information about common payment issues and troubleshooting steps
Instructions for troubleshooting your network to allow Blizzard services to work properly.
Information on submitting government-issued identification
Instructions on how to use Looking Glass.
What to do if you have lost the password for the Blizzard Data file.
What to do if you internet service provider (ISP) is encountering connection issues.