Troubleshooting steps for IGR owners who have partnership with Blizzard on commonly encountered issues.
Information about common payment issues and troubleshooting steps
Information and troubleshooting on error BLZBNTBNA00000005
Corrupted and damaged game files can create a wide variety of problems and errors.
System issues can cause World of Warcraft to crash with an Error 132: Fatal Exception! message.
Troubleshooting steps for disconnection issues in World of Warcraft.
Information on error BLZBNTBTS0000000B
A guide on running a traceroute on Windows and Mac.
How to run a pathping on Windows and Mac.
What to do if you internet service provider (ISP) is encountering connection issues.