During technical troubleshooting, it is sometimes necessary to fully uninstall and reinstall a game.
During technical troubleshooting, it is sometimes necessary to fully uninstall and reinstall the Blizzard Battle.net desktop app.
Explains the level of technical support we offer for all our games.
A guide for releasing and renewing your IP address and flushing the DNS resolver cache.
Troubleshooting the BLZBNTBGS80000011 error.
How to read and analyze WinMTR data in order to track down a potential connection issue.
Blizzard Battle.net desktop app information
A guide on running a traceroute on Windows and Mac.
Battle.net is unable to find your game installation in the directory selected.
Steps on how to close down background applications and processes.