Explains the level of technical support we offer for all our games.
Information on error BLZBNTBGS80000012
Out-of-date drivers and operating systems can cause a variety of issues, and are one of the first things to check when a game is having problems.
How to read and analyze WinMTR data in order to track down a potential connection issue.
Information on error BLZBNTAGT00000BB8
Troubleshooting your security programs can resolve issues preventing you from installing or using Blizzard software.
Use the steps below to troubleshoot installation issues for Blizzard games.
A guide on running a traceroute on Windows and Mac.
Battle.net is unable to find your game installation in the directory selected.
How to run a pathping on Windows and Mac.