Friend or family member used payment information without permission and I would like a refund for the purchase(s) made
Received a PayPal email notification for a Blizzard purchase made by someone else
A temporary pre-authorization charge may be applied when making a digital purchase.
Information about authorization holds in your bank statement
Information about authorization holds on your bank statement
Information about common payment issues and troubleshooting steps
Information on the Blizzard Authenticator
An authenticator is on the Battle.net account that you did not add.
This article highlights a few passages from the EULA that are most relevant to this policy.
Unable to edit the billing profile