Items or gold left in the mailbox for too long is deleted
Change your Blizzard account email address.
If someone changed the email address on your account, or if you can't remember what it was, we can send you a text to recover your account.
Have not received gold or items from a CoD (Charge on Delivery) mail.
Information about WoW Tokens and claiming them on an inactive account
What to do if you think gold is missing from one or more of your characters
Possible causes and how to fix issues related to sending mail in World of Warcraft
Information on how long it may take for different kinds of mail to be delivered.
Troubleshooting World of Warcraft in-game mail issues.
For issues purchasing WoW Token with gold.