What to do if you didn't receive a Hearthstone product after purchasing it on the Battle.net Shop or in-game on a desktop computer

Hearthstone items purchased on a mobile device were not delivered in the game.

Information on missing card packs or other content from a pre-purchase of a Hearthstone expansion.

All sales in Hearthstone are final. Please double-check your order before you enter your password to finalize your payment.

What to do if you purchased a product that shortly after went on sale

Why you may not receive a guaranteed legendary after opening ten Hearthstone packs

What to do if you didn't receive card pack rewards after participating in Choose Your Champion

How card opening rules work in Hearthstone

Unlike card packs, the Mini-Set cards are delivered straight to your Hearthstone Collection, you don't have to open them!

Prices in the Apple Appstore are set by Apple, not by Blizzard.