Information about refunds for World of Warcraft Tokens purchased for gold.

How to purchase a WoW Token in-game using gold.

What to do if you redeemed a WoW Token for game time and you didn't receive the game time

WoW Tokens sitting as listed on the Auction House for multiple days.

What to do if you buy a WoW Token for gold in the Auction House but you don't see it in your inventory

You can't delete a character with a WoW Token

What to do if you are missing mail from the auction house with items, gold, or both.

Items or gold left in the mailbox for too long is deleted

There are two versions of the WoW Token: one bought with real money, redeemed for in-game gold, and one for in-game gold, redeemed for Game Time or Battle.net Balance (available in Modern WoW only).

What to do if you posted an item for the wrong value on the Auction House