A continuación se muestra la versión en inglés.
Black Ops Cold War Missing from the Battle.net App
- I bought the game but I don't see the install option
- I own the game but the app is telling me that I need to buy it
You can install Call of Duty: Black Ops Cold War through the Battle.net desktop app.
THE GAME ICON IS MISSING FROM THE APP
If you cannot see the Cold War icon:
- Click on All Games
- Click on Activision games
- Mark Cold War as favorite
THE APP ASKS ME TO BUY THE GAME
Make sure you are logged in with the correct Battle.net account email.
If you purchased the game on the Battle.net Shop, log in to your Transaction History and check that your order status is Complete. If you purchased the game from a third party retailer, talk to your point of sale. If you received the game as a gift, talk to the person who gifted you the game.
THE APP ASKS ME TO INSTALL AGAIN
If the Battle.net app shows the Install button but you have already installed your game, you don't have to reinstall. Click on Locate the game below the Install button to select the folder where you installed the game. Once you selected the correct folder, the Install button will become the Play button.