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Blizzard App Friends List Stuck at Retrieving Details
- Friends show as "unknown"
- The friend list is stuck at "Retrieving details..."
- The app friends list remains offline, but my friends are online
If your BattleTag or Real ID friend list doesn't load, please log out and fully exit the Blizzard app, then launch the app and log in again. This will pick up any updates that were pending install.
If the issue persists, please report it on our Blizzard App Bug Report forum (only in English).