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Unable to Add Friends with Internal Error 5001

Updated: 9 months ago
Article ID: 133549
Product:

Common Problems

  • I cannot add friends
  • I'm unable to send out any friend requests
  • When I try to send a friend invite, I get the internal error 5001

If you cannot send any new friend requests, try cancelling the pending ones:

  1. Open the Blizzard Battle.net application
  2. Open the friends list window
  3. Click the settings cogwheel icon
  4. Choose "View Sent Friend Requests"
  5. Cancel pending friend requests
Try sending a friend request once again.

If you still cannot send new friend requests, contact us.