Common Problems
- I have seen the news that I could play for free, but didn't have time to log in.
- I received an email saying I got free game time, but the promotion expired.
- I get error: "This World of Warcraft License Cannot Benefit From This Promotion".
Game time promotions are only available for a limited period, which should be detailed in any promotional material released with that specific offer.
Once the promotional period has passed, you won't be able to play the game for free or claim offered game time. If you're interested in trying out the game, be sure to use the offer in time.
Customer Support cannot reactivate expired promotions.
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